RERA Complaint: A Step-by-Step Guide

The Real Estate (Regulation and Development) Act, 2016 (RERA) is an act of the Parliament of India which seeks to protect homebuyers as well as help boost investments in the real estate industry. The Act came into force from 1 May 2016.

Under RERA, homebuyers have the right to file a complaint against a builder if they are aggrieved by any of the following:

  • Delay in delivery of the project
  • Non-compliance with the terms of the sale agreement
  • Defects in the construction of the property
  • Misrepresentation of facts by the builder

How to File a RERA Complaint

To file a RERA complaint, homebuyers can follow these steps:

1.     Visit the official website of the RERA authority in their state.

2.     Create an account and log in.

3.     Click on the "File Complaint" option.

4.     Select the type of complaint you want to file.

5.     Fill in the required details, such as your name and contact information, the builder's name and contact information, and the details of your complaint.

6.     Attach any supporting documents, such as the sale agreement, possession letter, and photographs of any defects in the property.

7.     Submit the complaint.

The RERA authority will review your complaint and issue a notice to the builder. The builder will be given a chance to respond to the notice. If the builder is unable to resolve the issue, the RERA authority will hold a hearing. After the hearing, the RERA authority will pass an order.

If the RERA authority orders the builder to compensate you, you can file an execution application with the RERA authority to get the order implemented.

Conclusion

RERA is a powerful tool for homebuyers to protect their rights and interests. If you are aggrieved by a builder, you can file a RERA complaint to seek justice.

Additional Tips

Here are some additional tips for filing a RERA complaint:

  • Be clear and concise in your complaint. State the facts of the case clearly and avoid using any emotional language.
  • Be specific in your demands. State exactly what you want the RERA authority to do.
  • Attach any supporting documents to your complaint. This will help the RERA authority to understand your case better.
  • Follow up with the RERA authority regularly to check the status of your complaint.

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